Order Details
What to Know
Jewellery is handmade in Sydney Australia, with precision and care. Every order is personally gift wrapped and packaged by me using beautiful jewellery boxes. When your item(s) is ready to ship, I will contact you via email or text to schedule the delivery. An adult signature is required for all deliveries. Unfortunately we cannot ship out your order if you did not confirm with me about the delivery window.
Please allow up to 3 weeks (15 business days) for your pieces to be completed. Select styles are available in stock for express delivery 2 - 3 business days for domestic orders. You can discover what I have in stock ready to buy on my website. You are welcome to arrange a meetup or setup a virtual chat where we can discuss jewellery pieces. If you have a deadline or any question, please contact us.
An adult signature is required for all deliveries.
All domestic orders are shipped overnight through Australia Post Express with Signature.
All international orders are shipped via FedEx Express.
I offer complimentary domestic shipping on domestic orders over $2,000.
Same-day Sydney delivery and pickup are available on request.
I do not ship to PO Boxes.
ELPI Jewellery is NOT liable for fees or delivery exceptions incurred after order(s) is shipped.
I can ship to most countries including United Kingdom, France, Italy, Spain, Germany, Denmark, United Arab Emirates and many others. Please contact me if you have any question about our international shipping service.
An adult signature is required for all deliveries.
All international orders are shipped through FedEx Express.
ELPI Jewellery is NOT responsible for any international shipping costs, import taxes and custom duties/fees.
All international orders are subject to import taxes, custom duties/fees imposed by their destination country. These charges will be collected from you, the purchaser once your shipping arrives.
I cannot cancel your order once it's been processed, which is within 24 hours of placing your order.
If you wish to make any changes and/or cancellation, please get in touch with me as soon as possible. You can contact me at contact@elpijewellery.com
Please note that once your order is processed, I cannot cancel or make any changes to it since it's been submitted into production.